At DPM your transactions and personal information are kept 100% private. At our retail store, our customers can expect to enter a secure location with plenty of free parking. All transactions are discrete. We service our clients one at a time in private booths. All online purchases also remain private. Discretion is of utmost importance to us.
Cookies, language, IP address information are saved on our server. We use this information to keep you logged-in, provide targeted service and improve marketing efforts.
Names, emails, telephone numbers, addresses, payment and order information may be stored in our systems. We use this information to enable order placement, payment and fulﬁllment, newsletter subscription, bookkeeping, support, marketing and easier re-ordering.
Emails and voice call details may be stored in our systems. We use this information to provide timely service, improve training, quality and operations.
In order to provide consistent, quality service DPM does share limited information in conﬁdence with a group of trusted ﬁrms for payment processing, developing, operations, sales/support and marketing.
DPM does not report your order details to any Government Agency. Your orders are private.
WITH EXCEPTION :
If there is a lawful request for information, DPM does comply. DPM also adheres to the requirements set forth by FINTRAC which stipulates that any purchase exceeding $10,000 (ten-thousand) cash in any 24 hour period must be logged & reported to FINTRAC.
FINTRAC (Financial Transactions Reports Analysis Centre of Canada) has been implemented to detect and deter money laundering.