* IMPORTANT! 

ALL ORDERS ARE FINAL AS YOU HAVE MADE A LEGALLY BINDING AGREEMENT WITH THE DURHAM PRECIOUS METALS PLATFORM. THIS BINDING AGREEMENT APPLIES WHETHER YOU ARE BUYING OR SELLING TO US.

Your purchase price is locked in at the time we receive your order. To avoid any cancelation fees, please satisfy your obligations by sending your payments within the time frame according to the payment option you choose below. All orders are final as you have made a binding agreement with DPM’s Trading Platform.

If DPM does not receive your payment within the allotted time frame a $100 Cancellation fee will be applied to your credit card along with any market loss that DPM incurs. This binding agreement applies whether you are buying from us or selling to us.

* Please call DPM for orders over $10,000.00 (905-668-7771)

Bank Wire

(online & in-store)

Credit Card

(online only)

E-Transfers

(online & in-store)

Bank Draft or Money Order

(in-store only)

Cash

(in-store only)

Personal Cheque

(in-store only)

PAYMENTS FOR ONLINE ORDERS

wire transfer

BANK WIRE:

DPM accepts bank wires from any financial institution. Please refer to your confirmation email for payment details. ALL BANK WIRES MUST BE COMPLETED WITHIN 1 BUSINESS DAY OF RECEIPT OF YOUR ORDER CONFIRMATION. DPM requires a credit card to ‘LOCK-IN’ your pricing. See bottom of page for credit card details, and refer to your conformation email for payment instructions.

Important note: Some banks often recommend direct deposits instead of a wire transfer as a cheaper, and faster payment option, however, do WE DO NOT accept direct deposits under any circumstances .

Please advise your bank of our policy in order to avoid delays. Please refer to your confirmation email for payment details. Once your payment by Bank wire transfer has been confirmed there is no holding period, and your order will be processed immediately.

credit card

CREDIT CARD:

DPM accepts credit cards using STRIPE as a payment portal. All credit card transactions must be verified with 2 pieces of valid Government issued photo Identification, and you will need to send one Phone or Hydro bill in your name, that has the same identifiers. Once payment has been cleared through STRIPE your order will be processed immediately. See bottom of page for credit card details and refer to your conformation email for payment instructions. 3.5% fee.

stripe icons
DPM Interac Logo

INTERAC E-TRANSFER / EMAIL MONEY TRANSFER (EMT):

PAYMENT MUST BE MADE IMMEDIATELY AFTER PLACING YOUR ORDER.

To send an Interac e-Transfer, all you need is an email address, online access to your bank account and our email address.

Orders up to $3000 depending on your account. You can contact your bank for a temporary increase to place a larger order (Clearing time 1-2 days)

Instructions

  • Log into your online bank account.
  • Select Interac E-Transfer
  • Select Send Money
  • If this is your first time purchasing with Durham Precious Metals then select “add a new recipient”
  • Use the name PAYDPM and the E-mail sales@durhampreciousmetals.com
  • Message to recipient and security question is NOT necessary, however if you feel you would like to send one, please let us know the answer to the security question by Email. Note* If entering a security question processing your order will take longer.
  • Fill in the amount to be transferred.
  • Follow the instructions to confirm the information and complete the transfer.
  • We will then receive an email within 2 hours that your payment is available for us to deposit into our account. Once we receive and clear the funds we will ship your product.
  • Usually takes 24-48 hrs to clear funds and ship product.
  • If you reach your bank’s e-Transfer limit, increase your limit, send multiple payments or use a different payment type.

* Note: You can contact your bank for a temporary increase to place a larger order

PAYMENTS FOR IN-STORE PURCHASES / ORDERS

cash icon

CASH (NO LIMIT):

NOTE: If cash purchases exceed $10,000 CAD, a large cash declaration form must be completed as per regulations of FINTRAC, the government agency that monitors Money Laundering and Terrorist Financing in Canada.

cheque icon

PERSONAL CHEQUE:

DPM accepts personal cheques in our Retail store. If the cheques are drawn from a Canadian financial institution, they are held for a minimum of 7 business days for clearance.

bank draft icon

BANK DRAFT / MONEY ORDER:

DPM accepts bank drafts issued by any major Canadian or US bank. DPM also accepts USPS or Canada Post money orders. DPM reserves the right to verify all bank drafts and Money Orders provided as payment. Please be sure to include the contact information of the issuing bank to facilitate any verification processes that may be deemed necessary, otherwise DPM will hold the bank draft or money order for a minimum of 5 days.

Please bring completed Bank Draft or Money Order to our Retail Store

*Please note: All Money orders and Drafts will be held for 5 or more days.

We DO NOT accept the following payment methods under any circumstances:

  • Direct deposits
  • Third party cheques and payments
  • Bill payments

Credit Card needed to lock-in price

* IMPORTANT! 

ALL ORDERS ARE FINAL AS YOU HAVE MADE A LEGALLY BINDING AGREEMENT WITH THE DURHAM PRECIOUS METALS PLATFORM. THIS BINDING AGREEMENT APPLIES WHETHER YOU ARE BUYING OR SELLING TO US.

PLEASE NOTE: We will hold $200 on your credit card or 20% of your order total, whichever is greater until full payment is received. Once your payment is received, your credit card will be lifted.

Your credit card WILL NOT be charged for the amount of your purchase (UNLESS PAYING FOR ORDER WITH CREDIT CARD) Instead, you will be required to remit your payment to us with one of our chosen methods. All cancellations are subject to a $100 fee + market loss that Durham Precious Metals incurs at the time of cancellation. These changes will be billed to your credit card. Please refer to our Terms Page for more information on cancellations, etc.

* Please contact us directly by phone for orders outside Canada and the U.S.

If DPM does not receive your payment within the allotted time frame a $100 Cancellation fee will be applied to your credit card along with any market loss that DPM incurs. This binding agreement applies whether you are buying from us or selling to us.

* Please call for all ONLINE orders over $10,000.00     905-668-7771